DeknFlow
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Shared inbox + team chat

One shared inbox for your whole team.

DeknFlow brings your email and team chat into one place — so every message gets seen, assigned, and answered. No more forwarding, CC chains, or dropped replies.

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Free to get started · Works with your existing email · iOS & Android apps

Everything in one place

Built for teams that answer together

From the first email to the final reply — collaborate without leaving your inbox.

Shared team inbox

One inbox the whole team can see and work from. No forwarding, no CC chains, no "who's got this?"

Team chat & DMs

Talk it through right beside the work — channels and direct messages, with live typing and read receipts.

Folders & assignment

Route conversations into folders and assign an owner, so every message has someone accountable.

Rules & SLA

Automate triage and set response targets. DeknFlow flags what's slipping so you never miss a reply.

Personal + Org inboxes

Your own mailbox and your team's shared inboxes — both in one app, one login, one place to focus.

Mobile apps

Native iOS & Android apps with push notifications — keep the conversation moving from anywhere.

Smart auto-assignment

Routes incoming emails to the right agent automatically — no manual sorting needed.

Tags & priority labels

Mark threads as Urgent, VIP, or Follow-up so the whole team focuses on what matters most.

Email templates

Save your best replies as templates and send consistent, professional responses in seconds.

Analytics dashboard

Track team response times, agent workload, and inbox volume — all in one view.

Contact & company CRM

Store customer details, track conversation history, and keep notes on every contact.

Reply reminders

Get nudged when a thread is waiting on your reply — follow-ups never slip through the cracks.

Up and running in minutes

How it works

Connect, invite, collaborate. That's it.

Connect your inbox

Link your existing email — Google, Microsoft, or IMAP. Nothing to migrate, nothing to reconfigure.

Invite your team

Add teammates and give them access to the right inboxes and folders. Roles and permissions built in.

Collaborate in real time

Assign, discuss, and reply together. Everyone sees the same thread, live — no duplicate replies.

Simple, scalable

Pricing that grows with your team

Start free, upgrade when you're ready. No credit card to begin.

Starter

For small teams getting organized.

Free to get started
  • Shared team inbox
  • Team chat & DMs
  • Mobile apps
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Most popular

Team

For growing teams that need structure.

Contact us for team pricing
  • Everything in Starter
  • Folders & assignment
  • Rules & SLA policies
  • Priority support
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Business

For organizations that need control.

Contact us for a quote
  • Everything in Team
  • Advanced roles & permissions
  • Multi-factor authentication
  • Admin console & audit log
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Good to know

Frequently asked questions

Is there a free trial?
Yes. You can start free and invite your team without a credit card. Upgrade to a paid plan whenever you're ready for more.
Can I use my existing email?
Absolutely. DeknFlow connects to your current email via Google, Microsoft, or IMAP — no migration, and you keep your address.
Are there mobile apps?
Yes — native iOS and Android apps with push notifications, so your team can keep replying on the go.
How is my data secured?
Your data is encrypted, and DeknFlow supports multi-factor authentication, role-based permissions, and an admin audit log for full control.
Can I migrate from another tool?
Getting started takes minutes — connect your inbox and invite your team. If you're moving from another shared-inbox tool, reach out and we'll help you switch.

Start free today

Bring your team's email and chat into one shared inbox. Set up in minutes — no credit card required.

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